Voice Agent

The Voice Agent answers every call and books tables around the clock in your restaurant's voice. Here's how to shape the way it works.

Set your booking rules

Define your service times, party sizes, turn times and any areas with special rules. The Voice Agent only offers what you'd actually accept, so the calendar it builds is one your team can trust.

Decide when to escalate

Choose which calls should reach a person — a large party, a private event, a VIP guest. When the Voice Agent hands a call to your team, it passes the full context so nobody has to ask the guest to repeat themselves.

When no one can pick up

If your team can't take the call, it comes straight back to the Voice Agent — the guest is never left on a dead line. It can arrange a callback and message your team with everything they need to follow up.

Tune the voice

• Match its tone to your restaurant — warm and relaxed, or crisp and formal.
• Set how transparent you'd like it to be about being an assistant.
• Add the answers to your most common questions — parking, dietary options, dress code.