Help Center

Guest Intelligence

Understand profiles, preferences and privacy controls.

Guest Intelligence builds a living profile of every guest, so every interaction feels personal. Every call, email and booking becomes a data point, quietly assembled into a profile your whole team can act on.

What's in a profile

  • Booking history and the tables they prefer.
  • Dietary needs and allergies, captured once and remembered.
  • Preferences and special occasions worth marking.
  • Notes from past visits your team can build on.

How profiles build

You don't maintain profiles by hand. Alooofone assembles them automatically from the conversations you're already having — the phone call, the email exchange, the booking. They get richer with every interaction.

Privacy and control

Guest data is handled securely and used only to deliver service on behalf of your restaurant. You can review, correct or delete a guest's information at any time, and our Privacy Policy sets out exactly how data is protected.