Email Concierge

The Email Concierge drafts and sends replies to your reservations inbox, matched to how your restaurant actually writes. Guests feel personally looked after; your team gets their evening back.

Teach it your voice

Alooofone learns from your past replies, your menu and your policies, so every message reads like it came from your host — not a template. Formal or friendly, brief or generous, it matches your tone.

Choose your approval flow

Decide what sends automatically and what waits for you. Many restaurants let routine confirmations send themselves and review only the messages that need a personal touch — a special request, a large booking, a complaint.

Handle the tricky messages

• Special requests are captured and passed to your team and guest profiles.
• Follow-ups and reminders go out at the right moment, without anyone chasing them.
• Anything outside its comfort zone is flagged for a person to handle.

Start with everything on approval while you build trust, then loosen the reins as you see the replies land the way you would have written them.